Privacy Policy
Last Updated: September 22, 2026
Privacy Policy
GeeseTech Enterprises (“GeeseTech”, “we”, “us”, or “our”) operates RidersThread (“RidersThread”, “App”, or “Service”).
RidersThread is a motorcycle riding and connectivity application designed to help individuals, friends, groups and communities plan rides, communicate while travelling, share locations, coordinate journeys and connect with fellow riders.
We respect your privacy and are committed to protecting personal information entrusted to us.
This Privacy Policy explains how we collect, use, process, store, protect, share and delete information when you use RidersThread.
1. Information We Collect
Depending on the features you use and permissions you grant, RidersThread may collect the following categories of information.
1.1 Account and Profile Information
This may include:
- Full name
- Mobile phone number
- Email address
- Profile photograph
- Date of birth or other profile information where provided
- Authentication information
- Account preferences
- Rider profile information
- Other information voluntarily provided by you.
We use this information to create, authenticate and maintain your RidersThread account and provide the requested Service.
2. Accuracy of Personal Information
We expect users to provide accurate, current and complete information.
If we reasonably determine that account information is materially false, fabricated, misleading or intentionally incomplete, or that an account has been created using another person’s identity, we may:
- Request correction or verification
- Restrict certain features
- Suspend or terminate the account
- Prevent re-registration
- Take other appropriate measures to protect the RidersThread community
Where reasonably necessary for fraud prevention, security, enforcement of our Terms or legal compliance, we may retain limited information associated with a terminated account for the period permitted by applicable law.
3. Location Information
Location is an important part of RidersThread functionality.
Depending on the features you use and the permissions you grant, we may process:
- Current device location
- GPS coordinates
- Location during an active ride
- Starting and destination locations
- Route information
- Stops and waypoints
- Locations of participating riders
- Approximate or precise location information
- Route deviations or related journey information
- Location information associated with completed rides.
- Location may be used to
- Display your position on a map
- Enable live rider tracking
- Share your location with participating riders
- Coordinate group rides
- Provide route planning
- Support multi-stop journeys
- Calculate routes, distances and estimated travel times
- Support return rides
- Assist ride coordination
- Improve reliability and security of the Service
Location sharing is primarily intended to support active ride and group-coordination functionality.
You should only share your location with people or groups with whom you are comfortable sharing it.
4. Stops, Waypoints and Route Information
When you create or participate in rides, RidersThread may process information relating to:
- Starting points
- Destinations
- Stops
- Waypoints
- Routes
- Alternate routes
- Return routes
- Ride dates and times
- Route preferences
- Navigation-related information
This information may be used to provide route planning, ride coordination, navigation-related functionality and related features.
5. Ride and Journey Information
When you create, join or participate in a ride, we may collect:
- Ride name or description
- Starting location
- Destination
- Stops and waypoints
- Route information
- Selected or alternate routes
- Ride date and time
- Ride status
- Ride participants
- Lead rider information
- Ride type
- Ride invitations
- Ride membership information
- Ride completion information
- Ride-transfer information
- Return-ride information
- Related location information
This information allows us to create, manage, coordinate and display rides to appropriate participants.
6. Public and Private Rides
RidersThread may provide public and private ride options.
Public Rides
Information associated with a public ride may be visible to other RidersThread users or community members according to the functionality of the App.
Private Rides
Information associated with a private ride is intended to be accessible to invited or authorized participants.
However, no digital system can guarantee that information voluntarily shared with another participant will never be copied, recorded or redistributed by that participant.
You are responsible for considering carefully what information you choose to share.
7. Voice Communication
RidersThread provides real-time voice communication between participating riders.
When you use the voice service:
- When you use the voice service
- Audio is transmitted in real time
- Audio may be processed by the communication infrastructure required to establish and maintain the session
- Session participants may receive your audio
- We may process voice-session technical information
Connection and session information may be retained where reasonably necessary for service operation, security, troubleshooting, abuse prevention or legal compliance.
Voice recording
RidersThread does not ordinarily record or permanently store the audio content of voice conversations.
Unless explicitly disclosed in the App or through an updated privacy notice, voice audio is intended to be processed for real-time communication rather than stored as a recording.
Technical metadata associated with voice sessions may include information such as:
- Rider/account identifier
- Voice room/session identifier
- Session start/end information
- Participant information
- Connection information
- Device/network information
- Technical diagnostics
This metadata may be retained where reasonably necessary for service operation, security, troubleshooting, fraud prevention, abuse prevention, dispute handling or legal compliance.
8. Background Voice
RidersThread may provide background voice functionality allowing an active voice session to continue while:
- The App is running in the background
- The device screen is locked
subject to device permissions, operating-system restrictions, network availability and technical limitations.
Background voice is processed only for the purpose of providing the requested communication functionality.
Users should ensure that use of background voice does not distract them from safely operating a motorcycle.
9. Device and Technical Information
We may automatically receive technical information necessary to operate, secure and improve the Service, including:
- Device type
- Operating system and version
- App version
- Device configuration
- IP address
- Network information
- Crash information
- Performance information
- Diagnostic information
- Device identifiers where necessary
- Security or authentication information
- This information may be used to
- Maintain application performance
- Diagnose technical problems
- Detect crashes
- Improve reliability
- Detect fraud and abuse
- Protect account security
- Prevent unauthorized access
- Provide notifications
- Maintain service functionality
10. Photos and Profile Images
If you upload a profile photograph or other image, we may collect and store that image as part of your account.
Profile information and photographs may be visible to other users where required for:
- Rider profiles
- Ride participation
- Community features
- Other functionality you choose to use
You should not upload photographs containing another person’s personal information without appropriate authorization.
11. Payment and Subscription Information
RidersThread may provide paid subscriptions, voice services, tokens, credits or other premium features.
Depending on the platform, payments may be processed through:
- Google Play Billing
- Apple App Store / In-App Purchase
- Razorpay
Other payment providers introduced in the future.
RidersThread generally does not need to store complete payment card numbers, CVV numbers, banking passwords or similar payment credentials.
We may receive limited transaction information such as:
- Transaction reference
- Product or subscription purchased
- Payment status
- Amount
- Subscription status
- Voice token or service entitlement information.
- This information may be used to
- Provide purchased services
- Validate transactions
- Manage subscriptions
- Manage voice tokens
- Prevent fraud
Maintain required transaction records.
Payment providers process payment information according to their own privacy policies and applicable terms.
12. How We Use Your Information
We may process information for purposes including:
- Creating and maintaining accounts
- Authenticating users
- Providing ride planning
- Providing stops and waypoints
- Providing route planning
- Providing return rides
- Providing live rider tracking
- Sharing location
- Providing voice communication
- Providing background voice
- Managing public and private rides
- Managing ride participants;
- Managing ride transfers
- Processing subscriptions and payments
- Managing voice tokens
- Providing customer support
- Responding to complaints and reports
- Detecting fraud
- Preventing abuse
- Protecting account and platform security
- Troubleshooting
- Improving performance
- Maintaining the Service
- Complying with applicable law
- Enforcing our Terms
- Protecting the rights, safety and security of RidersThread, GeeseTech and users
13. Legal Basis and Consent
Where required by applicable law, we will process personal data based on appropriate legal grounds, including consent or other lawful grounds available to us.
Where processing is based on consent, you may withdraw consent through available mechanisms, subject to technical limitations and applicable law.
Withdrawal of consent may affect our ability to provide features that require the relevant information or permission.
For example, disabling location permissions may prevent live tracking, navigation or certain ride-coordination features.
India’s Digital Personal Data Protection Act, 2023 establishes a framework for processing digital personal data, while the Digital Personal Data Protection Rules, 2025 provide further operational requirements and phased implementation. RidersThread will comply with provisions applicable to the Service as and when they come into force.
14. Sharing Information With Other Riders
Certain information may be shared with other RidersThread users when necessary to provide features you choose to use.
Depending on the ride and functionality, this may include:
- Name
- Profile information
- Profile photograph
- Ride participation
- Lead-rider status
- Live location
- Ride route
- Stops or waypoints
- Other ride-related information.
The extent of information visible to other riders depends on the relevant ride type, permissions and functionality.
15. Third-Party Service Providers
RidersThread may use trusted third-party service providers to operate the Service.
These may include providers for:
- Cloud hosting
- Database infrastructure
- Mapping and routing
- Location services
- Real-time voice communication
- Push notifications
- Payment processing
- Analytics
- Crash reporting
- Security
- Monitoring
- Customer support
- Other technology services
These providers may process information on our behalf or as otherwise necessary to provide their services.
Examples of technologies or service categories used by RidersThread may include AWS/cloud infrastructure, LiveKit or equivalent voice communication infrastructure, Google Maps/Google Places or routing services, Google Play, Apple App Store and Razorpay, depending on the feature and platform.
Third-party providers may process information according to their own privacy policies and applicable contractual or legal arrangements.
16. International and Cross-Border Processing
Depending on the infrastructure and third-party services used by RidersThread, information may be processed or stored in India or other jurisdictions.
Where information is processed outside India, we will take appropriate measures required by applicable law and contractual arrangements.
17. Legal and Regulatory Disclosure
We may disclose information where reasonably necessary to:
- Comply with applicable law
- Respond to lawful governmental or regulatory requests
- Comply with court orders
- Respond to valid legal processes
- Investigate fraud
- Investigate security incidents
- Protect users or the public
- Protect GeeseTech's rights and property
- Enforce our Terms and policies
We will seek to limit disclosures to information reasonably necessary for the applicable purpose, subject to legal requirements.
18. Cyber Security and Security Monitoring
We implement reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, misuse or destruction.
Security measures may include:
- Encryption of data in transit
- Authentication and authorization controls
- Access controls
- Secure server infrastructure
- Monitoring and logging
- Security updates
- Restricted administrative access
- Backup and recovery controls
- Security monitoring
No Internet-based service can guarantee absolute security.
We may maintain appropriate technical and security logs to protect the Service, investigate incidents, prevent abuse, meet legal requirements and support legitimate security investigations.
Where applicable, RidersThread will comply with cybersecurity obligations imposed by competent Indian authorities, including applicable requirements concerning cybersecurity incident reporting, preservation of relevant logs and cooperation with lawful investigations. CERT-In’s existing directions include requirements concerning incident reporting and log retention for entities within their scope.
19. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required/permitted by applicable law.
Different categories of information may have different retention periods.
Retention may be necessary for:
- Providing RidersThread services
- Maintaining accounts
- Historical ride functionality
- Transaction and subscription records
- Security
- Fraud prevention
- Abuse prevention
- Dispute resolution
- Legal compliance
- Regulatory requirements
- Accounting requirements
- Enforcement of our Terms
When information is no longer required, we may securely delete, anonymize or otherwise dispose of it, subject to applicable legal or security requirements.
20. Voice Data Retention
RidersThread does not ordinarily retain voice conversations as audio recordings.
Voice-session technical information may be retained for a period reasonably necessary for:
- Service operation
- Security
- Troubleshooting
- Fraud prevention
- Abuse prevention
- Service reliability
- Legal compliance
- Dispute resolution
If RidersThread introduces voice recording or audio storage in the future, this Privacy Policy will be updated and appropriate notice will be provided.
21. Account Deletion and Data Deletion
You may request deletion of your RidersThread account and associated personal information.
RidersThread may provide:
- An in-App account deletion mechanism
- A web-based account deletion request mechanism.
When an account is deleted, we may delete or anonymize information associated with the account, subject to applicable law.
This may include:
- Account/profile information
- Personal information
- Profile photograph
- Ride participation information
- Associated location information
- Other account-associated information.
- Information that may be retained
Certain information may be retained where reasonably necessary or legally required for:
- Fraud prevention
- Security
- Prevention of repeat abuse
- Legal compliance
- Financial/transaction records
- Dispute resolution
- Enforcement of our Terms
- Protection of users and the Service.
Where information is retained, it will be retained only for the period reasonably necessary for the applicable purpose.
Account deletion request:
[INSERT ACCOUNT DELETION URL]
You may also initiate account deletion from within the RidersThread App.
22. Fraud Prevention and Restricted Accounts
To protect the RidersThread community, we may maintain limited information relating to accounts that have been:
- Permanently terminated
- Associated with fraudulent activity
- Associated with impersonation
- Used for serious or repeated abuse
- Used to circumvent account restrictions
- Otherwise determined to present a material security or safety risk.
Such information may be used to prevent the creation of replacement accounts and to protect RidersThread users.
We will retain such information only for as long as reasonably necessary and permitted by applicable law.
23. Children's Privacy
RidersThread is not intended to be used by persons who are not legally permitted to use the Service under applicable law.
We do not knowingly collect personal information from children in violation of applicable law.
If we become aware that personal information has been collected from a child contrary to applicable requirements, we may take appropriate steps to delete or otherwise address that information.
24. Your Privacy Choices and Rights
Subject to applicable law, you may have rights concerning your personal information, including:
- Accessing information associated with your account
- Correcting inaccurate information
- Updating profile information
- Withdrawing consent where applicable
- Requesting deletion
- Managing device permissions
- Raising privacy concerns
- Contacting us regarding processing of your personal information.
Requests may require reasonable verification of your identity.
Some requests may be limited by legal, security, contractual or other applicable requirements.
25. Location Permissions
You can manage location permissions through your device settings.
Disabling location permissions may affect:
- Live rider tracking
- Location sharing
- Navigation
- Route planning
- Stops and waypoint functionality
- Ride coordination
- Return rides
- Other location-dependent features.
You should enable location access only when you are comfortable with the associated processing and sharing.
26. App Permissions
Depending on the features you use, RidersThread may request access to device capabilities such as:
- Location
- Microphone
- Notifications
- Camera or photographs, where applicable
- Other permissions required for specific functionality.
Permissions are used to provide the corresponding functionality and are subject to the permissions granted by you and your device operating system.
27. Community Reports and Complaints
Users may report accounts, content or conduct that they believe violates our Terms or applicable law.
We may process information submitted through reports for:
- Investigating complaints
- Preventing abuse
- Protecting users
- Enforcing our Terms
- Security investigations
- Complying with applicable law.
Where voice conversations are not recorded, we may not possess the actual audio content of a reported conversation. We may instead consider available account, ride, participant, session, technical and other relevant information.
28. Law Enforcement and Government Requests
RidersThread may cooperate with lawful requests from competent government authorities, law-enforcement agencies, courts or regulators.
Where legally required, we may preserve or disclose information necessary to comply with such requests.
RidersThread does not represent that it will retain every item of information indefinitely or that historical voice conversations will be available where no voice recording has been made.
29. Third-Party Websites and Services
RidersThread may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security practices of third-party websites or services.
You should review the applicable privacy policies of third-party services before providing personal information to them.
30. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- New RidersThread features
- Changes in data practices
- Changes in technology
- Changes in third-party service providers
- Changes in applicable laws or regulations
- Improvements to privacy and security practices.
The “Last Updated” date will be changed when this Privacy Policy is updated.
Where required by applicable law, we may provide additional notice or obtain consent for material changes.
31. Contact Us
For privacy questions, complaints, data requests or other concerns, please contact:
RidersThread